Our shoes is EU Size, NOT US Size, please choose the size according to our size chart.
Foot length is the same, so please measure your foot length from heel to toe, then choose the size base on your foot length.
Note: Foot Length is not shoes length
1.We provide free shipping by USPS under the most common condition, it takes 7-25 days after
being posted. Sometimes will be delayed up to 30 days due to the customs or other problems, such
as local weather problem, so it needs your enough patience to wait for the mail. And when you
choose the shipment way, then we think you agree to accept this delay if happens.
2. We ship your package DDU, “duties and taxes unpaid”, and we do not collect the VAT (Value
Added Tax), duties and/or taxes and cannot predict what your particular charges may be. If your
order does require these additional charges, they must be paid by you in order for your package to
clear customs. Some countries may require additional fees paid Collect on Delivery (COD). These
fees are paid to the local carrier.
We support return and change item policy, but you need to pay full cost for two way transports
(include the shipping, taxes and customs cost etc.) and keep the item in good condition, otherwise
we will keep right to refuse the refund and return. All the return policy must be apply within 7 days
(the time point start from you receive the item).
The following problems are not apply to:
(1) Color, size difference problems just as what we have mentioned;
(2) Product with some damages due to incorrect operation;
(3) Washed, used and worn products.
If you like our products, please give us a positive feedback;
If your are not satisfied to our products, please contact us, we will try our best to solve for you.